The HAT website is the place to find high quality pre-owned equipment from Honeywell – the leading worldwide producer of aerospace products for general, business, and commercial aviation!

The purpose of this page is to explain some of the terms that are used on the HAT website, what you need to do to view information related to our products and what steps need to be taken to submit RFQs for products from our site.

Overview

If you are just browsing, you don’t need to register or login.

If you are intending to request a quotation, and you have not registered previously, register.

If you are intending to request a quotation, and you are already registered, login and shop!

What Do I Have to Do to Browse Information Available in the HAT website?

Nothing! You don’t need to register or login to view most of the information in the HAT website.

You can view product briefings, browse our products and contact us via e-mail. You can even add items to your shopping cart!

About the only thing you can’t do is request quotations, or review your Order/RFQ history. You have to be REGISTERED in order to do that.

Why do I have to Register and How do I do it?

The HAT website requires customers to register prior to requesting quotations for any of our products. We need to know some things about you in order to get the product to you and to be able to contact you just in case we need additional information or clarification to process your request. All registration information provided will be treated in accordance with our Privacy Statement. In addition, you may choose not to receive promotional or marketing e-mail from us by checking a box on the registration screen or update profile screen. You only have to register one time.

Registration can take place anytime - as long as it is done prior to requesting a quotation. You can register by selecting the Register option under Login on the left blue navigation bar. You will automatically be asked to register if you attempt to 'Check Out Items' in the Shopping Cart prior to being registered.

During the registration process, you will be required to supply a User ID and a Password. What you enter into these fields is entirely up to you. You may optionally enter a phrase in the Password Hint field that can be used to help you remember your password in the event that you forget it. See Password Guidelines. Other information that you enter during the registration process is used to build your unique and confidential ‘Shopper Profile’. In addition to providing us with necessary information, this profile is used to set some of your preferences. It is also used to automatically fill in required data for all your requests following successful registration. In most cases, you won’t have to enter this information again.

Immediately following your successful registration, you will be automatically logged in.

What is my Profile and Can I Change It?

As mentioned above, your profile consists of information related to you that is used to process your requests. Your profile is created during the registration process. You can update it at anytime by selecting 'Update Your Profile' under the Login option on the left blue navigation bar.

What is the Purpose of the ‘Login’ option?

Once you are registered to HAT website, all you have to do in future visits is login. Once logged in, you have the ability to utilize all of the site’s functions. Your Profile data is also available for any purchases, quotes or requests for information that you may make during that visit.

How do I go about Selecting and Purchasing Products?

As you locate specific items during your searching or browsing that you want to purchase or request a quotation for, you are given the opportunity to add them to your shopping cart via the 'Order' or 'Quote' buttons, once the item has been selected. The system will notify you as items are successfully added to your shopping cart. The items that you put in your cart will stay in your cart - even if you logout and log back into HAT website - until you either 'Delete' an item from your cart, 'Clear Shopping Cart', or complete the 'Check Out Items' and 'Submit' processes.

Once you have completed putting items into your cart and you are ready to process them, click on the 'Shopping Cart' option on the left blue navigation bar.

You will now see all of the items in your cart. At this point, you can make changes to those items and delete selected items if you wish. When you are satisfied with the contents of your cart, click on the 'Check Out Items' button to proceed to the Checkout page. The Checkout page will display your account information plus the contents of your shopping cart. From this page you can make additional changes, such as account and shipping information, prior to clicking on the 'Submit' button to complete your order.

Following your clicking on 'Submit', the system will present you with an Order Confirmation page that shows the details of your Orders and/or RFQs. At this point, your Orders and/or RFQs have been sent to our HAT website staff for further processing. As part of the confirmation process, a unique 'Reference Number' is created for each order or request for quotation. Please refer to this number for inquiries. You may want to print the Order Confirmation page for record keeping purposes - even though HAT website keeps a history of all of your orders and requests for quotations.

Can I See or Change information related to my Past Transactions?

Yes. All information related to your past purchases or requests for quotation, can be viewed by selecting the History option under Orders/RFQ on the left blue navigation bar.

In fact, you can do more than just view this information. You can actually change information related to your selected Orders/RFQs (which are referred to by the Reference Number). The 'Change' button will bring up a box where you can type in (freeform) the changes you wish to make to your Order/RFQ. When you click on the 'Submit' button, your notes along with required order information will be sent to an HAT website staff member for further processing.

If you decide to cancel an Order/RFQ, click on the 'Cancel' button for the selected order or request for quotation. The system will prompt you to make sure you really want to cancel. Once you confirm the cancellation, the system will send a cancellation notice to HAT website for further processing.

Do I need to go back to the homepage to navigate to a page that is not listed on the left?

No, the left blue navigation bar will let you navigate to any page in the HAT website.

Why can't I change the size of my fonts?

The HAT website uses stylesheets. You must disable stylesheets (see your browser's help or documentation), before you can change the size of your fonts.